What We Do

Convergys is a leading world-class customer management firm made up of 130,000 employees working in more than 150 locations and 31 countries. We provide a unique blend of Digital, Data Customer Intelligence, Multichannel Contact and Technology Services.

 

 

Consumer Data

Consumer Data

Daily stream of qualified consumer names and addresses to benefit multichannel campaigns.

100% opt-in permission for contact by telephone, post and email.

Highly accurate and fresh consumer data.

Collected 24h day x 365 days a year.

Over 300 variables to select from.

B2B Data

B2B Data

Audit and Evaluation – Identify quality, gap and compliance issues.

Database Build – Improving sales and marketing intelligence.

Data Enrichment – By adding missing attributes.

40+ distinct variables

Segment customers, prospects and the UK market into value segments.

Predictive Analysis – Identify and prioritise customers.

Lead Generation

Lead Generation

Branded leads generated and posted back in real time.

Sponsored questionnaires completed by thousands of consumers.

Drive high quality calls and enquiries through to your business.

Email Marketing

Email Marketing

100% opt-in permission for email with over 9 million records.

Full send in-house.

Delivery Guarantee.

Consumer Insights

Consumer Insights

Different demographic such as Gender, Children, Age, Marital Status, Employment Status, Homeowners etc. with over 300 variables available.

Ensure you target the right audience.

Convergys Consumer and B2B Portfolio

Convergys provides one of the most comprehensive and marketable consumer and B2B data portfolios in the UK.

 

Consumer base: 50,529,156

B2B base: 2,173,717

  • Consumer Email:

    3,560,242

    B2B Email:

    763,561

  • Consumer Mobile:

    9,174,408

    Decision Maker Mobile:

    861,197

  • Consumer Telephone:

    17,231,154

    B2B Telephone:

    1,742,703

  • Consumer Postal Address:

    34,069,412

    B2B Postal Address:

    1,968,534

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